Shopping with us
Information
Sizing guide
Product care
Do you have a question?
If you have any questions or need further assistance pease contact:
hello@fontainestore.com
Shipping
PROCESSING TIME
We always aim to get your order dispatched immediately, however in some instances your order make take some time to prepare for shipping. We endeavour to ensure your order is dispatched within the next working day.
Once your order has been dispatched we will send you and email to let you know and include a tracking number and courier link to track the progress of your order
DOMESTIC SHIPPING
Free UK shipping: We provide free UK shipping on all orders over £50 (Order limit needs to be achieved in one purchase. Shipping service is standard delivery)
Standard Service: £4.95 (3-5 days*).
INTERNATIONAL SHIPPING
We are currently unable to ship products out side of the UK, but we are working to enable international shipping on all items.
DELAYS
Occasionally unavailable factors can delay the shipping of your order (Weather, postal strikes, events). If your order is delayed then we will be in touch to let you know when to expect the delivery.
DELIVERY & PROMOTIONS
Promotional discounts are applied to the product price and not the shipping cost
The free shipping on orders over £50 promotion refers to standard rate shipping only.
